New study shows conversational customer engagement is critical
Conversational Customer Engagement and the Customer Journey The channels can vary, but at Intercom we focus on a wide mix of messaging types such as email, in-app messages, Product Tours, Mobile Carousels, and customizable bots. Above all, the best customer engagement feels conversational – a friendly back-and-forth exchange that builds trust and confidence at every […]
New study shows conversational customer engagement is critical Read More »